Privacy Policy

1. Introduction

Welcome to our MSK Spare Parts. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services related to spare parts for heavy machinery equipment.

2. Information We Collect

We may collect the following types of information:

a. Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information when you place an order or create an account.

b. Non-Personal Information: We collect non-personal information about your interactions with our Site. This may include your browser type, operating system, IP address, and browsing behavior.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our Site and improve its functionality.

3. How We Use Your Information

We use your information for the following purposes:

a. To Process Orders: We use your personal information to process and fulfill your orders, including sending you order confirmations and shipping notifications.

b. To Improve Our Services: We use non-personal information to analyze trends, administer the Site, track user movements, and gather demographic information.

c. To Communicate With You: We may use your contact information to respond to your inquiries, provide customer support, and send you updates about your order or our services.

d. To Send Promotional Materials: With your consent, we may send you promotional emails about new products, special offers, and other information related to our services.

4. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. These measures include secure servers, firewalls, and encryption of sensitive data. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. Third-Party Links

Our Site may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no control over and assume no responsibility for the content and activities of these linked sites.

7. Your Choices

You have the following choices regarding your personal information:

a. Access and Update: You can access and update your personal information by logging into your account on our Site.

b. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email.

c. Cookies: You can control cookies through your browser settings and other tools.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.