Domestic Shipping (Within UAE)
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Processing Time: All orders are processed within 24 hours.
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Shipping Time: Orders will be delivered within 24 hours from the time of processing.
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Shipping Cost: The shipping cost will be calculated at checkout based on the weight and dimensions of the items purchased.
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Courier Service: We partner with reliable courier services to ensure your items are delivered promptly and safely.
International Shipping
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Processing Time: All international orders are processed within 24 hours.
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Shipping Time: Delivery typically takes 3-4 working days after processing.
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Shipping Cost: The shipping cost will be calculated at checkout based on the weight, dimensions, and destination of the items purchased.
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Customs and Duties: International customers are responsible for any customs, duties, or taxes that may be applied to their shipment.
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Negotiable Terms: We understand that our customers have varying needs, and we are flexible with shipping arrangements. For any specific shipping requirements or expedited services, please contact our customer service team. We will do our best to accommodate your needs.
General Information
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Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor your shipment's progress.
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Delivery Issues: If you experience any issues with your delivery, please contact our customer service team immediately. We will work with the courier service to resolve any problems.
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Contact Us: For any questions or concerns regarding our shipping policy, please reach out to our customer service team.
Thank you for choosing us for your heavy machinery spare parts needs. We are committed to providing you with prompt and reliable shipping services.
