MSK Spare Parts Return Policy
At MSK Spare Parts, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with your purchase, we offer a straightforward return policy to make the process easy for you.
15 Days Return Policy
- You have 15 days from the date of delivery to return any item purchased from our website.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Return Shipping
- The buyer is responsible for paying the return shipping costs.
Return Process
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Initiate a Return: Contact our customer service team at sales@mskpartsdubai.com to initiate a return. Please include your order number and reason for the return.
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Prepare the Package: Securely pack the item in its original packaging, including any accessories, manuals, and documentation.
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Ship the Item: Send the return package to the address provided by our customer service team. Remember, the buyer is responsible for the return shipping costs.
Refunds
- Once we receive and inspect your return, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Non-Returnable Items
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.
Contact Us
If you have any questions about our return policy, please contact our customer service team. We are here to assist you and ensure your shopping experience with MSK Spare Parts is excellent.
Thank you for shopping with us.
